Cancellation and Refund Policy
At 11thhour Travel, we understand that your travel plans may change unexpectedly. We want to make sure that you are aware of our cancellation and refund policy before you book any travel services through our website.
Cancellation policies vary depending on the travel service provider and the specific booking. We will provide you with the cancellation policy for each booking before you make the purchase. It is your responsibility to read and understand the cancellation policy before making a booking.
Refund policies also vary depending on the travel service provider and the specific booking. We will provide you with a refund policy for each booking before you make the purchase. It is your responsibility to read and understand the refund policy before making a booking.
If you are eligible for a refund according to the applicable refund policy, we will process the refund on your behalf. Refunds will be issued to the original payment method used to make the booking. Please note that it may take up to 10 business days for the refund to appear in your account.
Some travel service providers may charge change fees if you need to modify your booking. We will provide you with the change fee policy for each booking before you make the purchase. It is your responsibility to read and understand the change fee policy before making a booking.
Some travel service providers may offer non-refundable bookings. If you book a non-refundable travel service, you will not be eligible for a refund in the event of a cancellation or modification.
In rare cases, we may need to cancel a booking due to unforeseen circumstances or events beyond our control. If we cancel a booking, we will provide you with a full refund of the amount paid for the booking.
If you have any questions or concerns about our cancellation and refund policy, please contact us.
